22
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Posted by i3DiSPLAY on 22 Aug 2019
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In this issue:
- Android 7 Support
- New Version: Informational Broadcast System Services
- 4K/8K Support
- Arabic Language
- Time Based Content
- RemoteMonitoring: i3Hidup
- Mobile Control: Mobile Commander
The Android eco-system has seen much improvement over the years. Manufacturers of Industrial Android Boxes have also started to support Android 7. As such i3Display player APK has also been tested and certified to be able to run on Android 7. This is done to cater for future improvements and enhancements, such as graphics to be able to display much smoother, and also the ability to add new features seamlessly as and when they become available.
We have many enquiries from a lot of users who are using TVs as their displays in their shops or offices. The displayed content is purely advertorial content, and interactive touch capability isn’t required. These are either Smart TVs, or TVs with a TV box connected. To cater for these, we have created a Lite version of i3Display Cloud Service, namely IBS.
Each IBS Keycode allows users to create an account in i3Display Cloud Service, with the following features:
- 3 Broadcast Channels
- Each Channels can have up to 10 pages of display content
- No Plugins
All other features for page design & creation remain the same, except that it is non-touch.
If interested, please contact our Resellers
i3DiSPLAY no longer restricts creation of page to 1920x1080. Users are now able to define the page size to any resolution, up to 8K 7680x4320, provided the chosen resolution is supported by the player. This means that, as long as the device player supports 4K or 8K, the user is able to make full use of every pixel. Images and graphics will be much clearer and enhanced.
i3DiSPLAY Content Management Platform (CMP) currently supports English, Simplifed Chinese, Malay, Thai, and Japanese. We have since added Arabic as a new alternative for the User Interface. More languages will continue to be addes over time.
In order to cater for situations whereby certain content is only required to appear at specific times, i3Display now supports time setting for specific content. This is particularly userful for the Food & Beverage industry, as breakfast, lunch, and dinner menus can be set to dsisplay at the relevant times throughout the course of a day.
This is in addition to “day range” control, whereby only specific content only appears on specific days, e.g. for promotional purposes.
Hidup is the Malay word for “live”. This service ensures that i3Display lives on …
Like all hardware, its functionality is subjected to the environment, e.g. temperature and climate, chipset issues, and sometimes unforeseen software bugs. Recognising all these shortcomings, i3Hidup has been developed to monitor all devices to ensure that they are constantly operating without failuer. For example, when the device’s temperature gets too hot, or if there is memory leakage, i3Hidup can be set-up to automatically soft reboot and relaunch the application.
i3Hidup can also be set to perform soft reboot of the device eco-system at pre-set times in a day. This will clean up any prevent any residual memory lost.
Beside that, i3Hidup has the ability to link to instant messaging programs, such as Telegram. This allows notifications to be pushed to the user. Such notifications can also contain a link to where a remote user can click on and iniitiate a soft reboot of the device anytime, anywhere.
To make i3Display more user friendly, we have added the Mobile Commander, which has been designed to allow users with administrative rights to perform housekeeping tasks for the displays directly from their smartphone, without the need do access a computer to login to the i3Display Content Management Platform.
Tasks such as changing individual pages of the display to an image on their smartphone can now be done on the fly. On top of that, one is able to see the health of all the devices that are activated in their i3Display CMP Accounts. This also creates a seamless integration to the i3DHidup for remote management of the devices.
This also coincide with our next upgrade whereby it will be able to control device power source, via a smart device which is under development.
Tel: 03-7886 2423 Web: www.i3display.com Email: sales@m3tech.com.my Facebook: www.facebook.com/i3display
16
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Posted by i3DiSPLAY on 16 Aug 2019
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It is no surprise that traditional retail businesses around the world are feeling the pinch from the new paradigm of online shopping. The problems they face range from technology to logistics, as well as human resources. With faster paced product cycles, transferring knowledge to the shop floor is also more difficult than in the past.
Retail businesses who wish to remain successful will have to adopt and embrace “Retail 2.0”, which is essentially the merging of online shopping with bricks and mortar stores. The ultimate objective will be to improve the customer shopping experience (and therefore sales), whilst cutting down on running costs.
Customers do not mind paying a little bit extra for good service, but it means equipping the front line staff with the proper tools and knowledge to do this. This article will outline various technologies that are readily available for retailers to achieve their aim.
In harmony with i3DiSPLAY Signage Solutions, any product with a Barcode, NFC, or QR Code, can be linked to its relevant product information page on the display, creating a product information kiosk.
The customer will easily be able to see more information about the product, without the need for a shop assistant.In a fast-paced and highly competitive world, customers will want to know more about a product before purchasing. With such a kiosk, customers can scan a product and receive as much information as the retailer wishes, such as price, stock availability, technical advantages, etc. It is even possible to embed video introductions or advertisements into the display.
Such information will also be consistent, in that there is no room for human error. Wouldn’t that be better than having sales assistants?
It is very common to see potential customers walk into a showroom, roam around, and walk out. How does a retailer benefit from this? The nice and grand showroom has done its job of attracting the potential customer into the store, but when the customer walks back out, so does any potential sale. This is especially true for automotive showrooms.
However... If an interactive display panel is situated near the products, customers are able to browse product information, and easily download more. By simply scanning a QR Code, the customer can then input his/her details, and receive the requested information. The additional benefit is that you are able to collect customer data, which may later be used for marketing purposes or statistical analysis.
One of the latest developments in our i3DiSPLAY Signage Solutions is the self-checkout ability. Customers can scan their products at a kiosk, which will automatically accumulate the price of all the items scanned, and receive payment. Such payment can be made by credit cards, but other payment methods can also be seamlessly integrated.
This will also allow fast track customer checkouts without any need for investment in POS devices, resulting in lower costs and higher revenue, and also improving the customer’s shopping experience.
Proximity awareness can also be incorporated into the kiosks, which will allow the display(s) to react accordingly to shoppers passing by, presenting the correct content effectively targeted at them.
Sales figures aside, retail shops are nevertheless an effective front to have close interaction with potential customers. In order to maximize the efficiency of a store, even if a sale isn’t completed, one should utilize whatever marketing methods are available to carry out customer data collection, leaving the door open to a potential sale in future.
Be it a camera booth, giving out door gifts or souvenirs by playing a simple game, both of which enable customer contact details to be collected. All of these are easily done with i3DiSPLAY Signage Solutions.
In one of our most successful campaigns, a well known supermarket chain was able to collect over 600,000 mobile numbers over 35 stores nationwide within a month.
i3DiSPLAY Signage Solutions also have a wide range of additional plug-ins that are specially designed for the Food & Beverage industry. Numerous devices may be enabled at different points of order flow, from tables to ordering counters or even self-ordering kiosks.
Multiple user configurable processes from front end to kitchen are also available. Some examples of processes that our features are able to enhance include:
- Take Away or Eat In
- Table Management
- Queue System
- Kitchen Display
- Breakfast, Lunch & Dinner Menu
- Credit Card or any other type of payment supported (Including cash transaction)
Tel: 03-7886 2423 Web: www.i3display.com Email: sales@m3tech.com.my
Facebook: www.facebook.com/i3display